Effective Date: 18 Nov 2023
1. Introduction
This Anti-Bribery and Corruption Policy (the “Policy”) is established in accordance with the Malaysian Anti-Corruption Commission Act 2009 (MACCA) and is designed to comply with all applicable anti-bribery and anti-corruption laws and regulations. Macromac is committed to conducting its business ethically and in compliance with all laws and regulations.
2. Scope
This Policy applies to all employees, officers, directors, agents, consultants, contractors, and any other individuals or entities acting for or on behalf of Macromac, in all countries where we operate.
3. Policy Statement
Macromac strictly prohibits bribery and corruption in any form. This includes, but is not limited to, offering, promising, giving, accepting, or soliciting anything of value either directly or indirectly in exchange for an improper advantage.
4. Gifts and Hospitality
Gifts and hospitality may only be offered or accepted in compliance with applicable laws and where they do not improperly influence, or appear to influence, decision making. All gifts and hospitality must be recorded in the company’s Gift and Hospitality Register.
5. Political and Charitable Contributions
Macromac prohibits political contributions that are intended to influence business decisions. Charitable contributions must be legal and ethical under local laws and practices and must be approved in advance by the company’s legal department.
6. Record Keeping
Accurate and complete records of all business transactions must be maintained. This includes records related to financial transactions and gifts, hospitality, political and charitable contributions.
7. Reporting and Whistleblowing
Employees and associates are encouraged to report any suspected or actual instances of bribery, corruption, or violation of this Policy. Macromac provides a secure and confidential reporting channel and ensures that no individual will suffer retaliation for reporting in good faith.
8. Compliance and Enforcement
Compliance with this Policy is mandatory. Violations will result in disciplinary action, up to and including termination of employment or contracts.
9. Training and Communication
Macromac will provide training on this Policy to all employees and relevant external parties. This Policy will be communicated to all employees and made available to the public on the Macromac website.
10. Policy Review and Updates
This Policy will be reviewed regularly and updated as necessary to ensure compliance with applicable laws and best practices.
Meet Our Team at MACROMAC
Behind Every Successful Service, There's a Dedicated Team
Welcome to the ‘Contact Us’ page of MACROMAC ! We believe that the cornerstone of our success lies in our talented and dedicated team. Each member plays a crucial role in delivering the exceptional service that MACROMAC is known for. Our team’s expertise and commitment are what sets us apart in the photocopier rental and refurbishing industry.
Dedicated to Excellence
Our team is a blend of experienced professionals and dynamic innovators. From seasoned technicians with decades of experience in photocopier technology to customer service specialists who understand your needs, we are united in our goal to provide unparalleled service.
Ready to Assist You
Whether you're seeking advice on the best rental plan, need support for your existing equipment, or have any inquiries about our services, our team is here to assist. We pride ourselves on being approachable, knowledgeable, and always ready to go the extra mile to ensure your satisfaction.
Committed to Your Business Success
We understand that the backbone of your business operations often relies on efficient office equipment. That's why our team is committed to ensuring that your experience with MACROMAC’s products and services not only meets but exceeds your expectations.
Get in Touch
Feel free to reach out to us with any questions or requirements you might have. Our team is eager to hear from you and provide the solutions you need to keep your business running smoothly.
Pn Ana
sales department
Pn Siti
Account & Billing department
Pn Zati
customer service support